Contact DOT Software
Headquartered in France at the foot of the Alps, DOT Software offers global services and has offices and partners all over the world. ARCAD partners with leading-edge companies throughout the world to offer full services, close to home.
Visit our website to Contact Us and find out more about our company and partners, or to request a demo.
The ARCAD Customer Portal is intended for current and potential customers that have full or trial versions of ARCAD software. If you already use or are interested in using an ARCAD product, the portal lets you view all of your current licenses and generate your own temporary license keys for most ARCAD products. It grants you access to the ARCAD product knowledge base (new releases, release notes and current documentation).
Do you have a request for change or have you encountered a bug? Log into the ARCAD Helpdesk and create a ticket.
DOT Software guarantees consultant support 24 hours a day, 5 days a week (24/5) to registered members. Calls received are redirected, according to the hour, to put you in contact with a support team in or near your timezone.
Country | Address | Account Contact | Support Contact |
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France | ARCAD Software (HQ) 55 Rue Adrastée 74650 Chavanod ARCAD Software 17 chemin de la plaine 07200, Saint-Didier-sous-Aubenas |
+33 4 50 57 83 96 sales-eu@arcadsoftware.com |
Worldwide 24/7: France only: |
Germany | ARCAD Software Deutschland GmbH c/o Pramex International GmbH Savignystr. 43, 60325 Frankfurt am Main |
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China | ARCAD Software #2035, Yuehai Plaza, 180 Wanbo 2nd Road, Nancun, Panyu District, Canton |
+86 (020)22324643 +86 (020)22324649 sales-asia@arcadsoftware.com |
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India | ARCAD Software D-280/281/282, Vibhuti Khand Gomti Nagar, Lucknow |
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Singapore | ARCAD Software 5 Shenton Way #22-04 UIC Building Singapore 068808 |
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USA | ARCAD Software 1 N. State St, 15th Floor Chicago, IL |
+1 (603) 371-9074 +1 (603)-371-3256 (support calls only) sales-us@arcadsoftware.com |