Contact DOT Software

Headquartered in France at the foot of the Alps, DOT Software offers global services and has offices and partners all over the world. ARCAD partners with leading-edge companies throughout the world to offer full services, close to home.

Visit our website to Contact Us and find out more about our company and partners, or to request a demo.

The ARCAD Customer Portal is intended for current and potential customers that have full or trial versions of ARCAD software. If you already use or are interested in using an ARCAD product, the portal lets you view all of your current licenses and generate your own temporary license keys for most ARCAD products. It grants you access to the ARCAD product knowledge base (new releases, release notes and current documentation).

Do you have a request for change or have you encountered a bug? Log into the ARCAD Helpdesk and create a ticket.

DOT Software guarantees consultant support 24 hours a day, 5 days a week (24/5) to registered members. Calls received are redirected, according to the hour, to put you in contact with a support team in or near your timezone.

Contact DOT Software
Country Address Account Contact Support Contact
France ARCAD Software (HQ)
55 Rue Adrastée
74650 Chavanod

ARCAD Software
17 chemin de la plaine
07200, Saint-Didier-sous-Aubenas
+33 4 50 57 83 96

Worldwide 24/7:
+1 603 371 3256

France only:
+33 450 57 28 00

ARCAD Helpdesk

Germany ARCAD Software Deutschland GmbH
c/o Pramex International GmbH
Savignystr. 43, 60325 Frankfurt am Main
China ARCAD Software
#2035, Yuehai Plaza,
180 Wanbo 2nd Road,
Nancun, Panyu District, Canton
+86 (020)22324643
+86 (020)22324649
India ARCAD Software
D-280/281/282, Vibhuti Khand
Gomti Nagar, Lucknow
Singapore ARCAD Software
5 Shenton Way #22-04
UIC Building
Singapore 068808
USA ARCAD Software
1 N. State St, 15th Floor
Chicago, IL
+1 (603) 371-9074
+1 (603)-371-3256 (support calls only)